Hello ,

Two-factor authentication on your HERMES account has been switched off by an administrator, and your recovery codes have been cancelled. You have been signed out of every device.

If you asked for this — because you lost or replaced your phone — sign in and set up your authenticator again. You will be prompted automatically.

If you did not ask for this, say so now. Removing a second factor is exactly what someone would do after obtaining your password, and it is the one change that makes that password enough on its own.